FAQs


This is a new section for us that we will be updating weekly. Please check back for more questions and answers. In the meantime, you can use our Contact Us Form to email us.

Pump Perks FAQs

Where do I get my gas?

Sunoco and BP gas stations have partnered with SHOP 'n SAVE to redeem your Perks. There are more than 70 stations currently participating. Please check online or the sign in your store for the stations closest to you. There are also Go-Mart and SHOP 'n SAVE EXPRESS stations to serve your needs.

Are there limits to how much gas I can get?

Yes. The program guidelines allow for a single vehicle per transaction, up to a maximum of 30 gallons. One gas container per vehicle is also permitted.

What if I can't use all 30 gallons?

Once you have filled your vehicle and, if applicable, filled your one container, your transaction is complete, and your account balance will be reset to zero.

How do I read my fuel receipt?

The date on the receipt applies to "today's" purchases. The account summary is your current balance for that day only. Your balance will change based upon the date that they were entered. Perks expire 60 days from the date of issuance.

What if I have a problem at the store regarding my Perk balance?

Any questions regarding your Perk card balance can be directed to the Customer Service Manager for a complete explanation of your account. Questions may also be directed to the SHOP 'n SAVE Help Desk at 866-312-2108.

What if I have a problem at the pump with my Perks card?

Be sure to read and follow the instructions on the scroll screen. If this doesn't work, seek assistance from the attendant. Additional help may also be provided by calling the Sunoco Help Desk at 1-800-Sunoco-1 (or 1-800-786-6261).

SHOP 'n SAVE Perks Online Q&A

What do I do if my SHOP 'n SAVE Perks Card is lost or stolen?

You may call SHOP 'n SAVE Perks Customer Care at 1-866-312-2108. Or, you may stop at your local SHOP 'n SAVE Service desk.

Where can I sign up for a SHOP 'n SAVE Perks Card?

You can sign up for a SHOP 'n SAVE Perks Card at your neighborhood SHOP 'n SAVE. You can download the enrollment form online.

How does SHOP 'n SAVE use my contact information once I register the Perks Card?

Please read our Privacy Policy which summarizes our practices regarding the collection, use, and disclosure of your personal information.

Will I be able to check my Perks Card balance online?

Yes. You are able to check your Perks Card balance online by visiting the Perks Login page. If you have any additional questions regarding your Perks Card you can contact SHOP 'n SAVE Perks Customer Care by calling 1-866-312-2108.

How do I contact SHOP 'n SAVE about any other SHOP 'n SAVE Perks Card issues?

Use our Online Contact Form or call Customer Care at 1-866-312-2108.

Does SHOP 'n SAVE have an Internet Coupon Policy?

Yes, there is a SHOP 'n SAVE Internet Coupon Policy that is enforced at all stores. Below is an outline of the policies:

Print at home internet coupons

  • "FREE" or "Buy One Get One FREE" offers are not accepted
  • Coupons with a value greater than $3.00 are not accepted
  • Internet coupons cannot be doubled
  • Maximum of (3) coupons can be redeemed per day
  • We reserve the right to refuse any coupons that we believe to be photo copied, counterfeit or invalid for any other reason
  • Coupons must be obtained from a legitimate web site. Examples include but not limited to, couponsuzy.com; redplum.com; coupons.com
  • Redemption will be subject to manufacturer's policies. For example: Proctor & Gamble does not accept printed internet coupons
  • See Customer Service Desk for more details

Electronic coupons – loaded to PERKS card

  • Must be obtained from www.shopnsavefoods.com or approved third-party websites (i.e. www.redplum.com)
  • Electronic coupons must be loaded onto your SHOP 'n SAVE Perks card prior to redemption
  • Electronic coupons are not subject doubling
  • Limit one download per coupon per card

Pre-printed manufacturer coupons

  • 1 coupon per item(s) purchased as stated on the coupon with a maximum of 6 coupons per same 6 items purchased – restrictions may apply - see store for details
  • The coupon has a valid expiration date
  • Coupon value cannot exceed the price of the item(s) purchased
  • The original coupon must be presented. Re-produced copies of any kind will not be accepted
  • Product must be purchased in sizes specified on the coupon
  • Items must be purchased at the time of redemption

Double coupons

Shop 'n Save may choose to offer double value up to a stated amount where applicable under the following guidelines are met:

  • Redeem any manufacturer's coupon with a valid expiration date, worth up to and including the stated maximum amount clipped from newspapers, magazines or received by mail and we'll double the savings
  • Coupons worth more than the stated maximum amount will be redeemed at face value only
  • Cigarettes, tobacco and milk or any other items prohibited by law or the manufacturer are excluded
  • Not valid on free coupons or electronic coupons
  • This offer applies only to manufacturer product "cents-off" coupons for items and sizes we carry
  • Policy may change without notice

Ethics Compliance

Because SHOP 'n SAVE stores are independently owned and operated, specific policies and procedures are available at the store level. However, all SHOP 'n SAVE locations have zero tolerance for discrimination or harassment of any kind toward customers or employees based on race, sex, gender, ethnicity, religion, disability, sexual orientation, age or any other identiy. Any incident that violates those codes of ethics will be investigated at the store-level in order to take the appropriate disciplinary action.