Frequently Asked Questions

This is a new section for us that we will be updating weekly. Please check back for more questions and answers. In the meantime, you can use our Contact Us Form to email us.

PUMP PERKS FAQs

Where do I get my gas?
Sunoco and BP gas stations have partnered with SHOP ‘n SAVE to redeem your Perks. There are more than 70 stations currently participating. Please check online or the sign in your store for the stations closest to you. There are also Go-Mart and SHOP ‘n SAVE EXPRESS stations to serve your needs.

Are there limits to how much gas I can get?
Yes. The program guidelines allow for a single vehicle per transaction, up to a maximum of 30 gallons. One gas container per vehicle is also permitted.

What if I can’t use all 30 gallons?
Once you have filled your vehicle and, if applicable, filled your one container, your transaction is complete, and your account balance will be reset to zero.

How do I read my fuel receipt?
The date on the receipt applies to “today’s” purchases. The account summary is your current balance for that day only. Your balance will change based upon the date that they were entered. Perks expire 60 days from the date of issuance.

What if I have a problem at the store regarding my Perk balance?
Any questions regarding your Perk card balance can be directed to the Customer Service Manager for a complete explanation of your account. Questions may also be directed to the SHOP ‘n SAVE Help Desk at 866-312-2108.

What if I have a problem at the pump with my Perks card?
Be sure to read and follow the instructions on the scroll screen. If this doesn’t work, seek assistance from the attendant. Additional help may also be provided by calling the Sunoco Help Desk at 1-800-Sunoco-1 (or 1-800-786-6261).

SHOP 'n SAVE Perks Online Q & A

What do I do if my SHOP ‘n SAVE Perks Card is lost or stolen?
You may call SHOP ‘n SAVE Perks Customer Care at 1-866-312-2108. Or, you may stop at your local SHOP ‘n SAVE Service desk.

Where can I sign up for a SHOP ‘n SAVE Perks Card?
You can sign up for a SHOP ‘n SAVE Perks Card at your neighborhood SHOP ‘n SAVE. You can download the enrollment form online.

How does SHOP ‘n SAVE use my contact information once I register the Perks Card?
Please read our Privacy Policy which summarizes our practices regarding the collection, use, and disclosure of your personal information.

Will I be able to check my Pump Perks balance online?
At this time we cannot offer that service online, but this may be an option in the future as we are constantly working to add value and convenience to our Pump Perks program. In the meantime feel free to contact Shop ‘n Save Perks Customer Care 1-866-312-2108 if you have any questions regarding Pump Perks.

How do I contact SHOP ‘n SAVE about any other SHOP ‘n SAVE Perks Card issues?
Use our Online Contact Form or call Customer Care at 1-866-312-2108.